Reservation Changes

Reservation/Passenger Changes

The passenger who places a reservation for a cabin is considered the cabin’s “Primary” passenger and is SOLELY RESPONSIBLE for initiating or authorizing changes to the reservation. Reservation changes can only be made by NAHA staff. The Primary passenger must call NAHA directly at 1-888-666-1499 to make changes.

All passenger changes must be completed by December 1, 2019.

Reservation Transfers

If a Primary passenger’s reservation is transferred to a NEW passenger, the NEW passenger must pay all money due on the account up to the time it is transferred and will then be held to the same payment schedule as the party releasing the cabin was originally bound. Once the NEW passenger has assumed the financial responsibility, as herein described, for the cabin, a refund for the releasing party will be processed.

Up until the time the cruise is sold out, cabin transfers will be done at no charge. After the cruise is sold out, there will be a $300.00 transfer fee that must be paid by the relinquishing party. Under no circumstances will NAHA hold the NEW passenger of the cabin responsible for the $300.00 transfer fee.

Cancellation

Due to the unique nature of our event, we have a very strict cancellation policy. We HIGHLY recommend that passengers consider purchasing travel insurance.

Prior to March 2, 2019 passengers will be allowed to cancel with a FULL REFUND, minus a $51 per cabin cancellation processing fee.

From 8:00 am (Eastern Time) on March 2, 2019 to 8:00 am (Eastern Time) on August 1, 2019, passengers may be refunded 50% of all monies paid up to the date of their cancellation.

As of 8:00 am (Eastern Time) on August 1, 2019 all monies paid are nonrefundable. REFUNDS WILL NOT BE GIVEN FOR ANY REASON.

Any reservation cancelled for 90+ days of nonpayment will receive no refund at any time. There also will be no refunds given after the Cruise has occurred, including to those who do not show up on time or have unused tickets.

Again, we HIGHLY recommend that passengers consider purchasing travel insurance. Use any insurance provider you like, or to compare hundreds of plans from top providers visit the Squaremouth website. You can use their site to purchase online or to investigate every feature of every policy and if you purchase using the link above, NAHA receives a small commission.

Please note the cancellation provision of these Terms and Conditions applies to the Cruise, regardless of any representations made by RCI, whether in its passenger contract terms or elsewhere. All rights granted to passengers in the RCI passenger contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not be operative.

The passenger who places a reservation for a cabin is considered the cabin’s “Primary” passenger and is SOLELY RESPONSIBLE for initiating or authorizing changes to the reservation.

What Passengers Think

This was my 11th cruise overall but my First RLC! And I can simply say it’s the BEST I have been on. It was more than anything I could have imagined. Everyone was there for one purpose, and that was to ROCK OUT! I loved all the bands, I loved how everyone was just happy (tough to come across now adays). I am HOOKED. I initially didn’t think I’d be able to attend VII, (going on a Hawaiian cruise in April 2019), but I’m working it to make it happen (my suite mates already booked me so I have a room, just gotta figure out $$-but I’LL BE THERE). I met so many great people, the music is my genre of music and it’s just a great time! Looking forward to many more, and it really is for a great cause (NAHA). m/ ROCKSTAR!!!!

Jeni, This Cruise Was Meant for ME! Jeni, This Cruise Was Meant for ME!

The Music, The Ship, The People are ALL Great! What an amazing experience. My wife and I had a GREAT time!

Rick Booth, Awesome! Rick Booth, Awesome!